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Empathy & Communication PLAYshop

NEW! Virtual Version Now Available

Looking for a virtual workshop for your suddenly remote team? We have converted this PLAYshop into a virtual format. Click below for more details!

Some Teams We Have Played With!

Effective Communication for Teams


Talk. Listen. Understand. Great teams communicate effectively at all times. Your team may converse....but do they actually communicate?

The Empathy and Communication PLAYshop is the ultimate team bonding workshop! Through it's immersive games and content, teams will come together to foster a better understanding of each other in order to better communicate. Participants will learn to consistently practice empathy, gaining more trust and understanding during interactions with both their teams and customers!

For Teams That:

  • Solve complex issues and problems
  • Rely on strong communication to execute
  • Are diverse & have many different points of view

Used to:

  • Create outstanding customer service & communication
  • Understand and appreciate different viewpoints
  • Improve team communication, collaboration & problem solving
  • Broaden perspectives and train for leadership

We use the power of PLAY to teach 'modern day business skills' with a focus on workplace wellness.

How It Works:

PLAYshops are fun, high impact team building! These experiential workshops can take place right in your office or at any locally scheduled event, conference, retreat, etc. All materials provided and teams of 8-100+ can be accommodated. There are 3 components that help build an empathetic team that can effectively communicate:

1. Group Games

Fun and interactive (improv-influenced) games that are designed to get teams to break down barriers and learn about themselves and the group at large.

2. Positive Psychology

The research behind what makes life worth living and aims to discover and promote the factors that allow individuals and groups to thrive.

3. ‘Art-ivities’

Wacky and fun art based activities to bring it all together.  Dont worry….no artistic abilities necessary!

empathy and communication masks

Empathy & Communication PLAYshop - Outline

(team building workshop)

Objective: How to foster better understanding of each other in order to creatively communicate, collaborate and solve problems.


  • How We’ll Learn (mindfulness, facilitation, engagement) , The FUNdamentals of Play (Rules)
  • Ice breakers (Shakedown, Mini-men, Thumbmasters)

TOPIC #1:  Empathy

  • Content – Defining empathy & misunderstandings. CCI (capacities, concerns & interests) of others vs own. Notice commonalities and accepting other beliefs/values (Removing judgement)
  • Discussion/Tools (Group Share) – How can you use more empathy on your teams? Meetings, 1:1’s, projects, problem solving,etc
  • Sample Games – Extremes, Interpretationz (Broken Mirror, Gibberish), Tell My Story, Interesting Email, Changing Places, Further/Closer, Mirror Dance

TOPIC # 2:  Communicating Effectively

  • Content – Dialogue vs Debates, Communication (listen with intention, non-verbal, accept the individual, thoughtful action (compassion) Listen-Loop-Dip.
  • Discussion (Partners/Group Share) – How can you use the 4 keys to improve communication on your team? Which one can you personally focus on?
  • Sample Games - 21, Clapparama, Threads, Story Symphony, Trust Walk, Partnesia, Broken Charades, Last Letter.

TOPIC # 3:  Be Open to Vulnerability

  • Content –Valuable Interactions (Quality) - Lead with Curiosity, Ask Meaningful Questions, Beyond Surface Talk. Everybody has a story.
  • Discussion (Group Share) –What can you do on your team to create higher engagement/vulnerabiltiy? How can you practice? Simple tools: Pecha Kucha, etc
  • Sample Games – 3 Noses, Askhole (2 Rds), Stems, Curiosity, Anybody Else? Deep Question Swap. Common Bonds, Status Walk

TOPIC # 4:  Psychological Safety

  • Content – creating safe space to idea share, take risks & ask questions; driving together to common goals.
  • Discussion (Partners/Group Share) – How can you allow more risk taking? How can you use empathy to accelerate common goals?
  • Sample Games - World’s Greatest Ad Agency, Hotseat/Curious Cats, Theory Believer, Dubbed Movie, Guessing Emotions. Hotline Bling.


  • Art-ivity*: Empathy Build - a 60+ min guided art-ivity to round out the PLAYshop! A blindfolded puzzle game that can only be solved when players learn to understand each other. In small teams & immersive gameplay, participants will draw connections between game outcomes & the collaborative strategies needed for success in their own work.

Recap/Application Sheet 

* Artivity only available for PLAYshops longer than 2 Hours

Choose Your Format

Choose your preferred format below for the Empathy and Communication PLAYshop. We accomodate teams of 10-100+

Lunch N Learn FUN!

From $1000* 1 Hour
  • Ideal for short team meetings or gatherings
  • 4-5 Group Games + 1 (condensed) Theme
  • Contact us for a quote!**

Flagship FUN!

From $2000* 2 Hours+
  • Ideal for larger team meetings, conferences or retreats
  • 7-8 Group Games, Story + 1 Theme + 1 Artivity
  • Contact us for a quote!**

Half Day FUN!

From $2750* 3-4 Hours
  • Ideal for larger & longer team meetings, conferences or retreats
  • 12-16 Group Games + 1 Robust Theme + 1 Artivity
  • BEST VALUE! Contact for a quote!**

*Contact us for a full quote. Food is not included. Travel and convenience fees extra. Discounts for startups, schools, social enterprises and non-profit; Lets chat to figure out your needs!
**Something else in mind? We have tons of other themes and custom programming also available.


Call us directly at (647) 233-2577 or fill out the form below!

Luis Serrano - team building facilitator
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