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Empathy & Communication PLAYshop

NEW! Virtual Version Now Available

Looking for a virtual workshop for your suddenly remote team? We have converted this PLAYshop into a virtual format. Click below for more details!

Some Teams We Have Played With!

Effective Communication for Teams


Talk. Listen. Understand. Great teams communicate effectively at all times. Your team may converse....but do they actually communicate?

The Empathy and Communication PLAYshop is the ultimate team bonding workshop! Through it's immersive games and content, teams will come together to foster a better understanding of each other in order to better communicate. Participants will learn to consistently practice empathy, gaining more trust and understanding during interactions with both their teams and customers!

For Teams That:

  • Solve complex issues and problems
  • Rely on strong communication to execute
  • Are diverse & have many different points of view

Used to:

  • Create outstanding customer service & communication
  • Understand and appreciate different viewpoints
  • Improve team communication, collaboration & problem solving
  • Broaden perspectives and train for leadership

We use the power of PLAY to teach 'modern day business skills' with a focus on workplace wellness.

How It Works:

PLAYshops are fun, high impact team building! These experiential workshops can take place right in your office or at any locally scheduled event, conference, retreat, etc. All materials provided and teams of 8-100+ can be accommodated. There are 3 components that help build an empathetic team that can effectively communicate:

1. Group Games

Fun and interactive games that are designed to get teams to break down barriers and learn about themselves and the group at large.

2. Positive Psychology

The research behind what makes life worth living and aims to discover and promote the factors that allow individuals and groups to thrive.

3. ‘Art-ivities’

Fun experiential activities to bring it all together.  Don't worry….no artistic abilities necessary!

empathy and communication masks

Empathy & Communication PLAYshop - Outline

(team building workshop)

Objective: Fostering a better understanding of each other in order to improve communication, collaboration & problem solving.


  • FOP Intro, How We’ll Learn, Aha’s Woohoo’s & Huh’s.
  • Opening Activity: Story Swap. Sympathy vs Empathy. What Is Empathy/Why Important?
  • BIG IDEA: Empathy is showing other’s they are not alone

KEY #1:  Perspective Taking

  • Content – Putting self in others shoes & seeing other perspectives. Relating but not overtaking. Identifying other’s CCI’s (capacities, circumstances & interests) vs own.
  • Sample Games – House Flipperz, Interesting Email, Status Walk, Secret Draw, SilentO
  • Discussion/Tools (Group Share) – Where can you ‘perspective shift’ at work? What story resonated with you and why? What if you were in their shoes?

KEY # 2:  Staying out of Judgement (Listen to Understand)

  • Content – Notice commonalities & accepting other beliefs/values (Removing judgement). Listen with Intention (Active Listening). Listen-Loop-Dip.
  • Sample Games - Extremes, First/Last. Listen-Loop-Dip, Judging Police, Pancakes vs Waffles, 5 Numbers, I am But I am Not, SwitchChangeRotate
  • Discussion (Partners/Group Share) – Where/how can you practice active listening and removing judgement? Meetings, 1:1’s, projects, problem solving, etc

KEY # 3:  Recognize Others Emotions

  • Content – Recognizing Emotions, Core Emotions, Getting in Tune. Ask Thoughtful Questions (lead with curiosity)
  • Sample Games – Emotional Name Swap, Guessing Emotions, Hotseat Emotions, Interpretations/Mirror Dance, Askhole, Stems, Ask Siri
  • Discussion (Partners/Group Share) – What emotions have you noticed on your team in general? Where is there opportunity to acknowledge them more?

KEY # 4:  Communicate Understanding (Be Open to Vulnerability)

  • Content – Non Verbal communication, thoughtful action (compassion). Connection vs solving. Invite vulnerability (vulnerageous). Everybody has a story.
  • Sample Games –Step In Circle, B.O.T, Consultants, ADQSwap/Stems, StreetStrangers
  • Discussion (Group Share) – What can you do on your team to invite vulnerability? Which communication tool will you focus on & how?


  • Art-ivity*: Empathy Build - a 30+ min guided art-ivity to round out the PLAYshop! A blindfolded puzzle game that can only be solved when players learn to understand each other. In small teams & immersive gameplay, participants will draw connections between game outcomes & the collaborative strategies needed for success in their own work.

Recap, Takeaways & HomePlay

* Artivity only available for PLAYshops longer than 3 Hours

Choose Your Format

Choose your preferred format below for the Empathy and Communication PLAYshop. We accomodate teams of 10-100+

'Cartwheel' FUN!

From $3000* 2 Hours
  • Ideal for shorter & small-medium sized team meetings or gatherings
  • 4-6 Group Games + 1 (condensed) Theme
  • Contact us for a quote!**

Flagship 'Somersault'

From $4000* 3 Hours
  • Ideal for larger team meetings, conferences or retreats
  • 6-8 Group Games + 1 Standard Theme + 1 Artivity FINALE
  • Contact us for a quote!**

Flagship Half Day 'Party'!

From $5000* 4 Hours
  • Ideal for larger & longer team meetings, conferences or retreats
  • 7-10 Group Games + 1 Robust Theme + 1 Robust Artivity FINALE
  • BEST VALUE! Contact for a quote!**

*Contact us for a full quote. Food is not included. Travel and convenience fees extra. Discounts for startups, schools, social enterprises and non-profit; Lets chat to figure out your needs!
**Something else in mind? We have tons of other themes and custom programming also available.


Call us directly at (647) 233-2577 or fill out the form below!

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